Home Security You Can Trust
Frequently Asked Questions:
What telephone service provider can I use with my alarm system?
Our alarm systems will work with CenturyLink, AT&T, Brighthouse, Comcast, Embarq
Can I use cellular to monitor my alarm with no phone lines?
Yes, Aztek Systems can monitor with the addition of a cellular module and no need for any phone lines.
How can I change the user codes in my system?
Just go to our user manual page and download the manual for your system and it will explain how to accomplish the change.
If the power goes out will my alarm still work?
Yes, alarm panels have a backup battery that will normally last approximately 24 to 36 hours depending on the age and
condition of the battery.
Can I monitor my alarm thru the internet?
Yes, Aztek systems can monitor thru a high speed internet connection with the addition of an internet module, no additional
monthly cost would be charged, just cost of module it's self.
What do I do if the trouble light goes on?
If the trouble light goes on it can be caused by many different panel conditions. The most common trouble conditions
are low battery or phone line conditions. To find out the exact reason check the user manual that came with your
system to find out the exact reason for you trouble or find your user manual on our user manual page.
How can I change my contact information?
To change or update your contact information including contacts, phone numbers, passwords, should be submitted in writing by
Fax (407-740-0014/352-728-8332), email or mail.
Whether it's security or fire alarms from our initial consultation to the installation and ongoing monitoring of your home or business, you won't find a company more committed to your safety.
We guarantee your satisfaction every step of the way. When you have questions, our trained, professional, and well-groomed staff is always ready to help.